The Technical Content team manages the Internal and External Knowledge Base, creating help documents that empower users to better use our applications. The Technical Writer has basic technical knowledge and superior attention to detail. This role assists in the documentation of how to best use our modern web platform. Documents created must have up-to-date information on each software version, be grammatically correct, include clear images and instructions and be user-friendly. The team consists of producers (designers), writers, and content strategists who collaborate together to maintain an up to date content within our Knowledge Base.
An ideal candidate is a skilled, empathetic, and creative person who can research and simply explain complex concepts using a variety of visual media. You are driven to problem solve and care deeply about helping others. We value creative, self-driven individuals who care about the work they produce and the people they work with.
What You’ll Do:
• Work with writers to create visual assets (video, gifs, infographics, etc.) for Knowledge Base articles
• Maintain visual assets in-line with new product releases and updates
• Write, voice, record, edit, and publish video content
• Brainstorm new, fresh ways of providing educational content to users
• Use metrics to measure success of new assets
We’d Love To Hear From You If You Have:
• Strong experience working with NLE software’s such as Premiere, Avid, Final Cut, Pro Tools, GarageBand, etc.
• Experience working with Adobe design applications (Photoshop, Illustrator, After Effects, InDesign, etc)
• Comfortable prioritizing, starting, and managing projects independently
• Comfortable working on new, changing, and fast-paced projects
• Reel and/or portfolio preferred
We hire humble, collaborative, and ambitious people, and give them endless opportunities to grow and succeed. Do you see yourself as someone who likes working with people, solving problems and developing your knowledge and skills? If the answer is yes, exploring opportunities in technical writing with Evergreen Investment Realty may be for you.